1. Booking Confirmation: A ferry booking is confirmed once payment has been made and you receive a confirmation email or ticket.
2. Ticket Validity: The ticket is usually valid only for the date, time, and route specified. It may not be transferable or refundable unless otherwise stated.
3. Schedule Changes: Ferry schedules are subject to change due to weather conditions, maintenance, or other unforeseen circumstances. The ferry operator may reschedule or cancel a sailing, and they may offer alternatives or refunds in such cases.
4. Cancellation and Refunds: The cancellation policy determines if and when refunds are available for canceled bookings. Some bookings may be non-refundable, while others may allow cancellations with a fee or within a specified time frame.
5. Boarding Requirements: Passengers are typically required to arrive at the designated boarding point before the specified time. Failure to do so may result in denied boarding without any refund.
6. Luggage and Baggage: There may be limitations on the amount and size of luggage or baggage you can carry. Excess luggage may incur additional fees.
7. Travel Documents: Passengers must possess valid identification or travel documents, such as passports or identity cards, as required by the ferry operator or relevant authorities.
8. Passenger Conduct: Passengers are generally expected to follow the instructions of the ferry crew and behave in a respectful and responsible manner. Any disruptive or illegal behavior may result in denial of boarding or removal from the ferry.
9. Liability and Insurance: The ferry operator may have limitations on their liability for loss, damage, injury, or delay. It's advisable to check if you need to have your own travel insurance to cover any such incidents.